Wednesday, April 05, 2006

Scooba Buyers Guide!

UPDATED 11/21/10 with HOT Scooba deals as low as $249 New/$187 Refurbished below! Robot Stock News is the premier news blog covering iRobot since 2006.

The Robotic Floor Washer.The BEST DEAL I STRONGLY recommend for peace of mind AND price is the Scooba 5800/Scooba 330 for ****$249**** (WAS $299!) with an exclusive Lifetime Guarantee only at Hammacher Schlemmer! No taxes to most states, and get FREE SHIPPING with coupon code NVBRSHIP  at checkout!
PLUS, now, Hammacher now also has the top-of-the-line, next-generation Scooba 380, with its 850 square foot capacity (vs. 250 sf for the 5800/330), for $449 shipped (WAS $499!) with coupon code!
Hammacher's Lifetime Warranty is the best Scooba guarantee anywhere, and is far better than the typical 1-year warranty. If anything ever goes wrong with it, Hammacher will ship you a replacement or refund your money. Hammacher customers rave about their customer service, so you can't go wrong! Note that most retailers charge extra for extended warranty coverage, while Hammacher charges nothing extra for a Lifetime Guarantee! (Tip: Hammacher also sells the top-of-the-line Roomba w/Scheduling with a FREE Lifetime Guarantee for $369!)

Amazon sells the the NEW Scooba 330 for $257 shipped ($219 Used!).

You can also buy Direct From iRobot! iRobot is offering Free Upgrade kits and free shipping!

The Dark Blue Scooba 5800/Scooba 330 features a battery that lasts for about an hour, and also includes upgrades to the pump and other parts to improve reliability relative to the original, discontinued Scooba 5900. (You can buy the upgraded, 500 Square-Foot Scooba battery for $69.99 at iRobot). All new Scooba models, including the 5800 and the next-generation Scooba 300 Series also can be run using plain water, a vinegar solution or the special Scooba solution; the 5900 required either Scooba solution or a vinegar solution.

Scooba reviews have been very good at Amazon and Epinions, and in numerous publications ranging from Time Magazine to USA Today to the Chicago Tribune. In addition to free shipping, you pay NO Sales Tax in most states when you buy direct from Amazon, iRobot or Hammacher.

I have had my Scooba going strong since 2007 (it's a Scooba 350), and it is my favorite robotic appliance. Indeed, I prefer it over the Roomba, because I *hate* mopping floors while vacuuming can sometimes be kind of fun.

Fantastic deals on Roomba robotic vacuum cleaners are in our Roomba Buyers Guide.

Robot Stock News is a respected news site covering iRobot since 2006, including its home robots like Scooba, Roomba and Looj, as well as news on the broader robot industry. We've broken news on lots of products, including uncovering patents for a square-sided Roomba for corner cleaning, for an iRobot lawnmower, and lots more. You can see some of these iRobot stories in our "Hot News" section on the top right of the page, or check out the hundreds of posts through the years. Major news sites have cited ours, including Gizmodo, Engadget, Botjunkie, Wired's Danger Room and many more.

Happy shopping!

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67 comments:

Claire said...

Thx for the links, just purchased one with a lifetime warranty!

thorn_stevens said...

Congrats! I'm sure you'll be happy. I've never heard anyone complain about Hammacher's customer service, so they, and your Scooba, should be around a long, long time!

Valarie said...

Have used my scooba for three months now. Love it. I run a dance studio with approximately 800 sq feet of laminated hardwood floors. Here's what you might expect based on my experience.
I was concerned about the battery seeing as I have a pretty large space that must be cleaned all at once. While I usually recharge it after each use, I have put it through two cleaning cycles without recharging it. I was also wondering how much solution it would go through. So far, I use a bottle about every 5 uses. The cost seems negligible though I haven’t figured it out.
While I have few pieces of furniture in the room, I almost always move them out of the way before turning scooba loose. It seems to clean best that way...which is not to say it has trouble maneuvering. But in my case, only having a chair or two and a small table, I figure leaving an unobstructed path probably helps.
I was also concerned at first about how damp the floor would be vs. hand mopping but am please so far. Floors seem about as damp as if it had been hand mopped. Being a perfectionist, if there are any wet spots, I run over them with a dry mop if I'm around.
In sum, I wouldn't go back to mopping if you paid me. Any inconveniences caused my using a machine (far fewer than when I paid a human to do it) are minor in comparison to the time and effort saved.

Anonymous said...

Ah! AMERICA ANOTHER WAY TO QUIT MOVING, AND KEEP THAT BELLY-POT.

Anonymous II said...

Anonymous--No, we let Scooba loose and then we have time to go to the gym! Haah!
Anonymous II

Dan said...

To the webmaster:
How well do you think the scooba can handle dirt, debris, and food on the floor? I'm talking 3-girls-all-under-the-age-of-5 floors here.

Just wondering if I have to sweep first or can the little guy handle the real dirt?

BTW, this is a very complete and helpful blog on the subject of robot cleaning purchases. Will definately use your link, going with the lifetime warranty.

thorn_stevens said...

Scooba is fine with most dirt, but tons of debris, lots of hair, etc. can clog it. If you have pets, etc., I'd recommend using Roomba first and then Scooba or simply spotting if there are any largish debris chunks before letting Scooba go.

I've found that it does an excellent job, removing streaks, grime, and assorted gunk, especially with repeated cleanings over time. And it's actually fun to use, which you can't say about a mop or getting on your hands and knees. I have an uncle who is, frankly, a slob, but says he uses his Scooba all the time.

I think once more people will get them and see that they actually work and are not just a toy, it will really take off.

Anonymous said...

Thanks for the link. Found best price. Have scooba and Roomba & love them both.

thorn_stevens said...

Hammacher also does not charge tax, which can amount to $15-$30 at the other retailers.

Anonymous said...

AM I the only one that has any unkind words about the scooba 5900? I am now on my 3d Scooba in the last 34 months. The first two developed a problem in which they left a very substantial trail of dirty water at the outer edge of the squeegee. This persisted ragardless of my cleaning the parts, using their prescribed cleaning solution, etc. It was almost as if the suction was only half working, on the left or inner path, but not the right our outer one. Now in my first few days of the 3d one and hoping theri have been some firmware upgrades to fix whatever glitch has caused this. My friend had precisely the same probelm on his first unit, corrected when he exchanged it for the second.

Anonymous said...

Whoops, previous note SHOULD have read 3-4 months. Sorry about typo

thorn_stevens said...

I have had no problems other than a bum battery (iRobot shipped me one out lickety split). The job it's doing on my kitchen floors is fantastic. But if you are concerned, you should buy from Hammacher and rest easy.

Anonymous said...

After reading the info in your blog, I'm inclined to get the Roomba 5900 and the Scooba. However, I have a dog and am concerned the 5900 will choke on the "tumbleweeds". Would you recommend one of the pet versions instead? I do like the auto-charging feature of the 5900, though, and my dog stays mostly in the kitchen area.

thorn_stevens said...

anonymous, I think you are a bit confused, the 5900 is a Scooba; I think you may be referring to the Roomba Scheduler 4260 with Intelli-Bin sold by Hammacher Schlemmer:
Programmable Roomba Robotic Scheduler Floor Vacuum With Dust Bin Alert.
All Roombas do great on pet hair, but I'd recommend the the Roomba Sage for Pets, just $175.99 SHIPPED with CES222 direct from iRobot, PLUS get a FREE self-charging Home Base automatically when you add the Roomba Sage for Pets to your cart!
The pet model has special brushes that do a somewhat better job of scraping up pet hair and are easier to clean. You can also add a pet-hair-brush upgrade kit to any Roomba for $39 at iRobot.
-Thorn.

Anonymous said...

it was my understanding that the scooba 5800 was a better buy then the scooba 5900 because with the 5800 you can use vinegar with water vs the 5900 you have to use their solution (which can be expensive)...true or not?
also, i would like something to vac everyday and then do the mopping once a week but don't want to have to buy both a roomba and scooba for a 1000 sq ft apartment...can it just use the scooba for that?...opinions?

Anonymous said...

You can use a vinegar solution with both the 5900 and the 5800. You can use just plain water with the 5800, but it won't clean as well as the Scooba solution or a vinegar solution.

-Thorn

Anonymous said...

HOT DEAL: Use coupon code ptn2007 to save 25% on almost anything at iRobot!

Heather said...

Any idea if the Scooba #335 (the one on sale at HSN) can clean w/ vinegar & water or if it requires the cleaning solution? I think this will help me make my final decision.

Thanks!

thorn_stevens said...

The Scooba 335 can use water or the vinegar solution. The only Scooba that couldn't is the discontinued Scooba 5900; all models now on sale can.
-Thorn.

Anonymous said...

Great blog! I just ordered my Scooba based on your helpful info. I got the 335 from HSN - seems to be the best deal for me. I have a Rosie (I named my Roomba after the Jetson's maid) for almost 4 years & LOVE her. She's on her last leg & I'm on my last mop (I hope!) ~ thanks again for the info!

Anonymous said...

the 25% code has apparently expired... :-(

Lynnette said...

Great blog,I received a roomba for Christmas and love it. I want to purchase a scooba but cannot decide between Hammacher's 5800 with lifetime warranty or the newer and cheaper 335. Is there any difference expect that the 335 cleans a larger area on one charge?
Lynnette

lynnette said...

After alot of research, I decided to get the Hammacher's 5800 with the lifetime warranty. The 335 is like the 350 but not sold by irobot but by HSN. Apparently irobot made it but it is sold only by HSN. HSN covers part of the year warranty and irob the rest. T.here were some comments of not very good service by HSN. Also several comments that the 350 does not really clean 500 sq ft but closer to 250. There was also discussion on the battery that comes with the 350 and HSN not understanding the problem. Anyway, with a lifetime warranty, I figure you can not go wrong with the 5800 as you can alway get your money back and buy what HS supports as the next generation scooba.

Christie said...

I ordered the 335 from HSN and they sent a 340 instead... Cleans 850sq ft!!! I may not be completely well informed but it looks to me like I got $500 worth of scooba! After I received it I was told that this upgrade substitution is typical. Also, I ordered it through mr.rebates and earned $21 cash back for the purchase. Something to consider... This is my third purchase of irobot products. They aren't perfect but they do a better job than I did before I found them. As for customer service... exceptional. This is probably why the company loses money and has a PE ratio that could choke an elephant... they are too accommodating. Love these products and recommend to all my friends!

Victoria said...

I ordered the Scooba remanufactured 5800 from Amazon. It arrived today, and it is the model 5999. I don't know whether I ought to send it back and demand the 5800, or whether this will be as good as the 5999. Can you advise? Thanks!

Victoria said...

Oh never mind! I just found the fineprint on Amazon's website that the 5999 appears to be how they number the reconditioned 5800's. Thanks anyway!

thorn_stevens said...

That's right, Victoria, iRobot has various slightly different model numbers for reconditioned robots.

There is a certain amount of luck involved; you could end up with a reconditioned 5800, 5900, or even one of the newer models.

Anonymous said...

I am considering a Scooba for my back porch, which has an epoxy-painted floor. My only concern is whether it can handle corners. What should I expect?

Patti said...

Wanted to thanks the folks who put this site together and the rest of you who contribute to it (at least the ones who contribute constructively).. I called Hammacher's twice and while their service was pleasant it wasn't particularly knowledgable. After reading several dozen reviews on the various Scooba models, I'm going to go BIG on the 380. I'll be back to post the process when received. The 380 at this time is only available via Irobot and again, a BIGGG thanks on the coupon tip for **$100.00** savings!!! (Using that discount is what's driving me to the upsell on the 380) Plus you get a free $30 replenish kit.

Anonymous said...

I clicked on your link to iRobot for the 380 and the price is
$499, not $399 as you stated.

BH said...

To the poster before me, you need to copy/paste the code "CES1708" to the promotion box to take the 100$ off. Besides, iRobot store says that deal is expired on Feb. 17, 2008

Anonymous said...

I used the Scooba 380 4 times before it died. They won't ship a replacement for 2 to 3 weeks after they receive the dead one back. I love the Roomba 580 and would be happy as a clam if they would just ship another Scooba 380 to me with a pre-paid shipping label for the dead one. But as it stands I'm unimpressed and disappointed with customer service.

Anonymous said...

I have a brand new Scooba that I cannot use. I have laminate floors and it is not recommended on them. My husband called iRobot and asked if it could be used on laminate and they said yes. However, instructions said not to use and another call to iRobot said not to use. What a disappointment!!
SA

Anonymous said...

Hi, I am considering purchasing a Scooba and was wondering if anyone knew if it can be used on solid vinyl flooring?

cheers said...

Just wondering if the Scooba vacuums and mops then why do people buy the Roomba which only vacuums?

Does the Scooba do a decent job of vacuuming and/or vacuum as well as the roomba? Trying to decide if I really need two devices or if the one scooba will do it all.

Anonymous said...

Just a note to say thanks! Really appreciate your time and work to help us connect with the robots we love! :)

Paul said...

Hi I am trying to decide if I should buy the 335 Scooba from HSN with the 2 yr warranty or get the 5800 from Hammacher with the lifetime warranty. I like the idea of the lifetime warranty but not sure if buying the newer model with the 2 yr warranty is a better idea? Thanks for any advice you may have in advance!

Anonymous said...

Paul - definitely go for the 5800 from Hammacher. The warranty is far more important than anything else.
-thorn

bianca said...

Hi: Went to irobot site this morning and there site refused all coupon or promotional codes from your page, said they have nothing to do with this site... I called and they even refused to give free shipping on there expensive 380. Not so nice on the phone or on there site. Really wanted one, but think Customer Service sucks. Rather lose a sale than give a discount!!!!

thorn_stevens said...

The free shipping deals at iRobot have expired. Our coupon code RSN10 does work, but on accessories only, not on the Scooba itself (it does work, I just tested it again).

I'd recommend either getting the Scooba 335 from HSN or the Scooba 5800 from Hammacher Schlemmer for the warranty until iRobot offers better deals.
-Thorn

thorn_stevens said...

To Anonymous, Scooba can be used on almost any sealed floor surface, including sealed hardwood, vinyl, tile, etc. It can have difficulty with tile that has very deep grout, but most tile is fine. Don't use it on plain concrete, as this could rip the rubber underside, don't use it on your patio.

One caveat, you can NOT use it on wood laminates, including Pergo.

Anonymous said...

I LOOOOOOOOVVVVVVVVVEEEEEE my "Rosie" (540). Thanks to this blog, I was directed to a site where I bought her around Christmas time. I have 2000 sq.ft. and I just leave her running when I go to work & every time I'm home, she's working. I've divided my house into 3 "Rosie" sections. I also have 2 dogs & Rosie gets the sand (Florida) that they bring in. However, I can't find a replacement filter for her. The filters I see everywhere are the wrong shape. Any ideas? Thanks again for your direction!

imawareru said...

I keep trying to post my name with no success. I posted above, but the name is: imawareru.

Anonymous said...

Why can't the Scooba be used on laminate floors? Right now I use the Hoover FloorMate. It works the same as the Scooba. First it vacs, then lays down water,then scrubs, then used a squeezie to vac up the water. The only difference is that I have to push the Hoover FloorMate around manually. I'm thinking of buying the Scooba but am now hesitating because some have said not to use it on laminate floors.

Kath said...

I have a Scooba 580, when it works it is great, so far I have had nearly every part replaced under warranty. But now it is out of warranty I am not sure what they will do as it is pouring water out as it goes. Expensive to run too. Needs new brushes & strips regularly at $40 a go.
I also have a Roomba Discovery (woot.com), which again is wonderful, but now the battery has died on me, another $70 to replace. Expensive toys, that are great when they work!

lazymom said...

I'm just getting the Scooba with lifetime warranty from Hammacher Schlemmer thanks to your links but the code: HOLAFS2 for free shipping does not work anymore. I found the new code: GadgetFS elsewhere and the site took it and gave me free shipping. Do you know any deals on Scooba cleaning solution?

Anonymous said...

Newegg.com is listing the 380 for $349 at the moment - $150 off list!

kathfsc said...

I have a Scooba 5800. It worked great for about 1 month, then everything started going wrong. I had a new battery, new tank, new fittings, computer update all in the first year. Now it is over a year old it is leaving dirty water all over the floor. iRobot's answer, tough, it is out of warranty buy a new one. As I paid over $250 for this, and have spent another $100 on replacement parts, I thought this was a terrible answer. I asked if they repare them they said they don't and there are no authorised repair places. In other words when they break down all you can do is through them away. Not very green, not ver resposible and way expensive for just a year of pain. Wish I had the life time warranty, can't see how they will make any money on these products.

Anonymous said...

Mine stop working right after 3 months the stupid tank light wont go out & I tried everything

Larry M said...

To Kathfsc,


iRobot won't repair your Scooba or Roomba, but they will give a discount on a replacement unit. They just offered me my choice of


--a 5800 for $179 (MSRP is $300). Unit is stripped, must move parts from your old one.

--a 6050 for $375 (MSRP $500). Unit is complete.


I didn't find either of these deals attractive and will probably just replace the caster sensor on this one. As others have noted, reliability is not in iRobot's design lexicon.


Larry in NC
under their out-of-warranty program.

Christopher said...

hi, i was just wondering which Scooba you recommend/prefer including factors like cost, battery, features, etc...

thorn_stevens said...

I'd personally go for the Scooba 340 from HSN. It's essentially the same as the top-of-the-line, at half the price. Although Scoobas can break, which is why I recommend going with Hammacher for the unbeatable warranty. Tough call!

Anonymous said...

Twice tried entering HSHOL108 coupon code for the Scooba 380 at Hammacher.com. I'm getting a $34.95 shipping and handling cost for a total of $534.90. Looks like the offer of $499 shipped you reference is not available (as of 11/23). Unfortunately, that extra shipping change puts me over the top. I'll keep an eye out for deals with long warranties later in the season or wait to next year.

thorn_stevens said...

You got the coupon code wrong. It's HSHOLI08, NOT HSHOL108. (That's an I, not a 1, before 08.

-Thorn

Kristen said...

There's also a good deal at Costco now for $259.99 (free S/H) - i'm not sure which model Scooba it is, but it has the floor mat so i'm guessing it's one of the newer generation models? Also, Costco has a great return policy so I think you can return it at any time (no time limit) if it stops working???!

thorn_stevens said...

Kirsten, not sure what model Costco has but it will not be more advanced than the Scooba 340 at HSN for $212. Plus you will have to pay tax, and last time I checked (I am a Costco member) electronics like Scooba are now covered by a 2-year warranty, not unlimited.

Good hunting!

-Thorn

CB Webmaster said...

Caution on Lifetime Warranty! You may want to rethink purchasing your Scooba from Hammacher. I called them up and ask them what "Lifetime" warranty means to them. Their customer representative said it means you can get an exchange for the product within 6 months of your purchase date. Then after that you can only get cash back if it breaks. Which means you won't get a free scooba replacement under their warranty. I'm thinking about buying mine with the extended 2 year warranty from HSN with the coupon code you suggested and with tax and shipping to California my total will be $253. Just thought you guys might want to know about the warranty details before you purchase!

thorn_stevens said...

Thanks for the info, CB! Although cash back a couple of years from now is probably better, because Scooba could very well be cheaper then!

sledball said...

Beware of the HSN Scooba deal, they are shipping the 335 and advertising the 340. I returned it once, they again shipped the 335 instead of the 340. They admit they shipped the wrong model twice in a row, and offered a $50 credit. I think this is intentional and they hope no one will notice. Still not a bad bargain, but very deceptive.

Bonnie said...

I second the HSN deal comment-- I love it and it was a great deal but they did send the scooba 335 and not the 340.

Is anyone else having problems with the HSN website? I had problems with my roomba responding to the virtual wall so I was planning on returning it and re-buying the HSN scooba (I have to return it as a set even though the scooba works fine), but when I add the scooba 335 to my cart and hit "checkout" the webpage won't work. I've tried different browsers and same thing for the past 2 days. Are they sold out perhaps?

thorn_stevens said...

I just checked HSN and although checking out was S-L-O-W, it did eventually work. I'd just have a little patience. They are probably swamped with after Christmas orders.

thorn_stevens said...

Hmm, I'll contact HSN about correcting their web copy or upgrading to the 340.

Anonymous said...

HSN.com now offers only the 335 model, which cleans up to 500sf, for $249.95.

Anonymous said...

Still not a fan of Scooba. I have a Roomba which performs better. Word of caution ALL spare parts are expensive and none last as long. I still have a regular vacuum (bagless), which works out far cheaper, and gets in corners. Roomba is good for under furniture. Seems you need everything.

Harold said...

Question about the lifetime warrantee?

The Hammer site has this quote regarding its warranty:

"Items that we sell are guaranteed for their normal life under standard, non-commercial use."

I'm not trying to be picky....but it does seem they may be making it clear that their interpretation of 'lifetime' may be very different than what many of us may be thinking.

Does anyone know what they consider "normal life under standard, non-commercial use" for a Scooba?

Let me end by saying...great site! I appreciate your information and this may just be the thing I need to put me over the hesitation to purchase a Scooba (people tend to either rate them 4 or 5 stars....or 1 star). This warrantee would give me a comfort zone.

Btw, I bought a Roomba 530 and my wife, our 21 year old daughter, and me.....we just LOVE it! it's so fun to sit and watch it work....

Thanks for any feedback from any of you!

Sincerely,

Bart Clark

bartclark.net

thorn_stevens said...

Bart -- so far, Hammacher has honored warranty replacements on all Scooba and Roomba products -- and my assumption is that they will do so for at least five years after purchase.

But there is no such limitation that I'm aware of.

Here's what I find on the web site:
"Should any product fail to meet your expectations for any reason, simply return it with proof of purchase. We will replace it, refund the cost of the item less shipping and service fees, or credit your credit card, depending on your original payment method."

Sara said...

I just tried to use the HSN coupon and due to some kind of glitch, it wasn't going through, so I called HSN and after a few minutes of trying to reset the coupon for me, they went ahead and just gave me HSN spendable KASH in the amount that the coupon would have taken off, $70.00. They were extremely courteous and apologized several times to me for the problem. Great service and an amazing deal!